The player from Portugal requested a withdrawal, but it has not been processed yet. The complaint państwa rejected because the player did not respond to our messages and questions. The complaint has been reopened after we were contacted żeby the player. We received information from the casino that the player mistook the casino for another.

• Sign up with HellSpin, and you’ll get access jest to various payment methods owo top up.
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• HellSpin is a really honest przez internet casino with excellent ratings among gamblers.
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The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness jest to bonus uten innskudd provide evidence of her claims. Therefore, the complaint państwa not upheld, and the case was closed.

Player’s Winnings Were Confiscated Due To An Alleged Bet Limit Breach

The company that owns the website hellspin.com, ChestOption Sociedad de Responsabilidad Limitada, has a Costa Rica License. The internetowego casino uses SSL protocols and multi-tier verification jest to make sure your money is intact. The T&C is transparent and available at all times, even to unregistered visitors of the website. Although HellSpin endorses safe and responsible gambling, we would like jest to see even more useful tools and features that would let players set different playing limits. This is one aspect where HellSpin could use a more modern approach. With the 17 payment methods HellSpin added owo its repertoire, you will load money faster than Drake sells out his tour!

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The player’s account państwa closed due jest to alleged premia abuse, which the player disputed, stating that istotnie wrongdoing had occurred. The complaint państwa marked as unresolved since the casino did not respond to the complaint thread and had not provided sufficient evidence. The issue państwa resolved successfully żeby our team, and the complaint was marked as ‘resolved’ in our system. He reached out owo support but received istotnie assistance and was frustrated with the situation. The complaint was resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our układ and appreciated the player’s cooperation.

Player’s Deposit Not Credited Jest To Account

However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Brazil has requested a withdrawal prior to submitting this complaint. The complaint was rejected because the player didn’t respond jest to our messages and questions.

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Even though her account was verified a year ago, the casino is now demanding additional documents and has rejected her withdrawal request multiple times. The player stopped responding to our questions and comments, therefore, we rejected the complaint. The player from Australia had submitted a withdrawal request less than two weeks prior jest to contacting us. We had advised the player owo be patient and wait at least czternaście days after requesting the withdrawal before submitting a complaint. We also extended the timer for the player’s response aby szóstej days. However, due to the player’s lack of response owo our messages and questions, we were unable jest to investigate further and had jest to reject the complaint.

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• The player from Greece had had an issue with his winnings being voided żeby the internetowego casino, HellSpin Casino, for allegedly breaching the premia terms.
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• The casino provided us with the information that the destination wallet address from the provided transaction confirmation does not belong jest to its payment processor.
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We had also offered him the option to share his experience with other users pan our website. The player from Italy was facing challenges with withdrawing his winnings amounting jest to 232,000 euro from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service. We also informed him about the casino’s withdrawal limits based on VIP stan. However, the player did not respond owo our messages, leading us jest to reject the complaint.

Free spins and cashback rewards are also available for mobile users. The casino ensures a seamless experience, allowing players owo enjoy their bonuses anytime, anywhere. Mobile gaming at Hellspin Casino is both convenient and rewarding. HellSpin is a versatile internetowego casino with excellent bonuses and a wide selection of slot games. New players can avail of multiple deposit bonuses, allowing you to claim up jest to 400 EUR in premia money in addition owo 150 free spins. HellSpin Casino offers a fiercely entertaining environment with its vast selection of przez internet casino games and live dealer options.